Internal Sales Administrator / Coordinator

Location: Leamington Spa
Working pattern: Full-time, five days per week, office-based
Reporting to: Key Account Manager and Director
Salary: £35,000–£40,000 + profit share bonus scheme

Be at the heart of a successful sales team!

We’re working with a specialist SME in the hospitality sector, helping pubs, hotels, restaurants and leisure venues create outstanding spaces through outdoor commercial furniture.

They’re looking for an experienced, commercially minded Internal Sales Administrator / Coordinator to join their team in Leamington Spa, supporting field-based Key Account Managers and helping turn customer enquiries into profitable orders.

This is a varied, fast-paced role where you’ll be much more than an administrator. From advising customers on products and preparing quotations to managing pricing, following up opportunities and coordinating orders, you’ll play a key part in delivering an excellent customer experience and supporting the wider sales team.

What you’ll be doing

• Supporting Key Account Managers with customer enquiries, quotations and orders.
• Handling inbound sales enquiries, understanding customer needs and recommending suitable products.
• Producing prompt, accurate and commercially sound quotations while protecting profit margins.
• Obtaining supplier costs, delivery information, lead times and stock availability.
• Following up quotations, managing customer relationships and generating sales opportunities.
• Maintaining accurate CRM records, sales reports and customer information using Pipedrive.
• Monitoring the main sales inbox, uploading quotations to customer portals and providing cover when required.
• Undertaking outbound calls and telemarketing, particularly during quieter periods.