We are looking for a Customer Delivery Operative – HGV Class 2 to deliver goods to customers, whilst also providing an excellent customer service experience. Are you looking to become a part of a team that is transforming customer experience in a growing industry?

In this role, you will:

• Take pride in being responsible for ensuring customers receive the hire equipment they have ordered or collected, on time and in a positive, friendly manner
• Ensure we meet our target of 98% on-time delivery
• Resolve problems promptly, communicating with customers and colleagues as needed
• Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
• Follow safe working processes while driving and loading/unloading.

YOU MAY ALSO:

• Communicate with colleagues in other departments to ensure customer requirements are met
• Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
• Raise issues and opportunities to improve the THX operations
• Identify sales opportunities while travelling and report these back to the sales team
• During quieter periods, you may be required to support our Warehouse and/or Workshop department.

The full-time schedule ranges from start times between 5:00am-7.30am, Monday to Friday.