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💬 Customer Service · South West Jobs

Customer Service Assistant

Listing ref b03b322d7a

Customer Service Assistant

Active Cullompton

Six Months Fixed Term Contract

Part Time

£13.26 – £13.47 per hour

15.83 hours per week

Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a Leisure Customer Service Assistant to join the team at Active Cullompton.

At Active Cullompton our benefits include:

  • Competitive rate of pay
  • Paid holiday and sickness pay
  • Discounted use of all our leisure facilities
  • Free uniform and DBS check
  • Eligible to join our pension scheme
  • Full training provided with opportunities for cross site working

As a Leisure Customer Service Assistant you will:

  • Be based around the reception area and enjoy making a difference to every person who walks through our doors, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
  • Answer the phones, process bookings and payments through our computer system.
  • Answer any queries, provide advice, information and help our customers of all ages by providing a high level of customer focussed service delivery.

About you:

  • Warm and welcoming personality
  • Have a “can do” attitude and a real focus on great customer service
  • Must take pride in your work, always be punctual, organised and totally reliable
  • A great communicator
  • A team player
  • Be computer literate and be able to learn and retain new information

What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

  • Update customer information on a computer system
  • Track orders and arrange deliveries or returns
  • Answer customer questions by phone, email, webchat, social media or in person
Typical pay (UK)
£20,000 starting · £30,000 experienced
Typical hours
37 to 40 a week
A short look at the customer service assistant role
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Career background: National Careers Service · Open Government Licence v3.0

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Applications open on South West Jobs's own careers site.