Customer Services Advisor

£25,583 – £26,824 per annum | Permanent | Full Time (37 hours per week)

We are looking for a polite and helpful individual to join our Customer Services team. As a Customer Services Advisor you will be responsible for delivering an excellent customer experience to external and internal customers. This will include working on reception, operating switchboard and a range of other administrative duties.

The successful candidate will have strong customer focus and the ability to communicate to a high standard both in person, writing and via the telephone providing, wherever possible a ‘one stop’ experience.

You should have a positive attitude together with the ability to learn quickly, prioritise and be able to work under pressure both within the team and individually.

If you would like to chat informally about the role, please contact Jo Ellis, Customer Services Supervisor on 01237 428982.

To view a job description or to apply, please visit https://careers.torridge.gov.uk/ to complete an online application form.

Closing Date: 14 December 2025

Interview Date: 08 January 2025