We exist to create unforgettable experiences for every guest, every time. Whether it’s a soothing massage, a revitalising facial, or expert wellness advice, we take pride in the moments we help create.

At the core of everything we do are our REACH People Values:

• Respect – We treat every guest and colleague with kindness and dignity.
• Excellence – We go the extra mile in pursuit of outstanding service.
• Accountability – We take ownership of our actions and follow through on our promises.
• Cooperation – We work together as one team to deliver the best experience.
• Honesty – We act with integrity and transparency at all times.

How We Do It

We believe in teamwork, positivity, and a passion for guest wellbeing. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

As a Spa Therapist, you’ll create a serene and welcoming environment where guests can relax, rejuvenate, and restore. Working weekends, you’ll deliver treatments to the highest standard while helping our guests feel truly looked after.

What You’ll Do

You’ll be responsible for:

• Providing a range of spa treatments including massage, facials, and body therapies.
• Consulting with guests to understand their needs and tailor treatments accordingly.
• Maintaining a calm, clean, and relaxing treatment space at all times.
• Ensuring high standards of hygiene, presentation, and guest comfort.
• Supporting the wider spa team in delivering a smooth, professional service.
• Promoting spa products and services to enhance the guest experience.
• Upholding health & safety and safeguarding practices in all you do.

What We’re Looking For

We’re looking for passionate, guest-focused professionals who take pride in their craft.

You’ll have:

• An NVQ Level 3 (or equivalent) in Beauty Therapy or Massage Therapy.
• Weekend availability (Saturday and/or Sunday shifts).
• A calm, friendly manner and excellent interpersonal skills.
• Attention to detail and pride in your work.
• Experience in a similar spa or wellness environment is desirable

The Perks

We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:

• Uniform provided
• Meals whilst on duty
• Opportunities for training and career development
• Discounts on hotel stays and spa treatments for you and your friends
• Exclusive shopping discounts via our benefits platform
• Free Car parking
• Fun team events

Equal Opportunities

We are proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity and inclusion are key to our REACH values.

Right to Work

Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.