<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Support Assistant</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Oleander House, Ketley Park Road, Ketley, Telford, TF1 5FJ</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>£13.15 per hour</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>13 hours per week - Weekend only</strong></span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Empower independence, every single day</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">We’re proud to be recognised as the <strong>2025 Housing with Care Employer of the Year</strong> – and we’re excited to welcome a new Support Assistant to our vibrant disability service at Oleander House, Ketley Park Road, Ketley, Telford, TF1 5FJ.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">You’ll be part of a compassionate, community-focused team supporting people with a disability, that puts people first – every single day.<strong> #BeYourBest is more than a hashtag</strong> – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Your role</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Provide a hands-on, high-quality support service</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Promote social inclusion and help customers build confidence, resilience and self-esteem</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Maintain a safe environment and follow relevant regulations and practices</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Your skills</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Caring, approachable nature</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Ability to keep accurate records and share information clearly with the team</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Excellent communication skills to build positive relationships with customers, families and agencies</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Experience working effectively as part of a team</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Positive and accepting approach to customers whatever their needs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">NVQ Level 2 in Health and Social Care or willingness to work towards it</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Proficient technology/IT skills (Microsoft Office and similar)</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Your rewards</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">You deserve more than the basics. That’s why, alongside <strong>33 days’ annual leave pro rata (rising to 38, including bank holidays)</strong>, <a style="color:black" name="_Hlk214615037"></a><strong>occupational</strong> <strong>sick pay</strong> linked to length of service, and a <strong>contributory pension scheme</strong>, we’ve created a package to help you thrive:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Health and wellbeing support</strong> – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, h…