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🛎️ Hospitality & Catering · Sanctuary Group

Housekeeping Supervisor (London, London, GB, SE25 6AA)

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<p style="text-align:left"> </p> <p style="text-align:left">Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.</p><p> </p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">Housekeeping Supervisor</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">The Manse, London - South Norwood Hill, South Norwood, SE25 6AA</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">£14.46 Per Hour</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">35 Hours Available</span></strong></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Where purpose meets possibility</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">We believe creating a welcoming, comfortable home is just as important as the care we provide, and we’d love you to be part of it. We’re excited to welcome a Housekeeping Supervisor to our friendly team at The Manse in London - South Norwood Hill, South Norwood, SE25 6AA. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">We're proudly Investors in People Platinum accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">Your role</span></strong></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Lead and motivate the housekeeping team to deliver cleaning schedules consistently</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Maintain a clean, safe and welcoming environment that feels like home for residents</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support and develop Housekeeping Assistants through day-to-day guidance and training</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure high standards of cleanliness and infection control across the home</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Work collaboratively with colleagues to support residents’ wellbeing</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Your skills</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience providing housekeeping services, ideally in a residential setting</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Confidence leading and supporting a small team</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of infection control and safe cleaning practices</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Clear communication skills and a flexible, positive approach</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A caring, enthusiastic nature with a genuine respect for older people</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Your rewards</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">You deserve more than the basics. That’s why, alongside <strong>28 days’ annual leave pro rata (including bank holidays)</strong>, <strong>occupational</strong> <strong>sick pay</strong> linked to length of service, and a <strong>contributory</strong> <strong>pension</strong>, we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary:</span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>CQC</strong> <strong>inspection bonus</strong></span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Health and wellbeing support</strong> – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Company-paid life insurance</strong></span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Parental leave arrangements</strong> and<strong> annual leave purchase scheme</strong></span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Company-funded training</strong> and ongoing career development opportunities, including our Team…
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