<p style="text-align:left"> </p> <p style="text-align:left">Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.</p><p> </p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">Bank Care and Support Assistant</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">Clover Court, Clapham Road South, Lowestoft, NR32 1RB</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">£13.15 per hour</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">Hours as and when required</span></strong></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Empower independence, every single day</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">We’re proud to be recognised as the <strong>2025 Housing with Care Employer of the Year</strong> – and we’re excited to welcome a new Bank Care and Support Assistant to our vibrant disability service at Clover Court, Clapham Road South, Lowestoft, NR32 1RB.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">You’ll be part of a compassionate, community-focused team supporting people with a disability that puts people first – every single day.<strong> #BeYourBest is more than a hashtag</strong> – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Your role</strong></span></p> <ul style="list-style-type:disc" type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support customers with learning and physical disabilities to build independence and reach their potential</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Work as a key worker to help individuals create and follow care and support plans</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Provide personalised care, including sensitive personal care and safe medication management</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assist customers with daily routines such as getting up, washed and dressed</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support customers to access the community, including shops, cafés, friends and appointments</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Promote a positive culture by engaging with customers and reducing social isolation</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Help maintain a clean and comfortable environment and follow safe practices, including risk assessments</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Your skills</strong></span></p> <ul style="list-style-type:disc" type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience delivering personal care is helpful but not essential</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Kind, caring and compassionate nature</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to work well both independently and as part of a team</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Flexible and adaptable to changing customer needs</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong organisational skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">NVQ Level 2 in Health and Social Care or willingness to work towards it</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proficient technology/IT skills (Microsoft Office and similar)</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Your rewards</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">You deserve more than the basics. That’s why, alongside <strong>33 days’ annual leave pro rata (rising to 38, including bank holidays)</strong>, <strong>occupational</strong> <strong>sick pay</strong> linked to length of service, and a <strong>contributory pension scheme</strong>, we’ve created a package to help you thrive:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"> A variety of online discounts and rewards from major retailersHealth and well-being plansA wide range of learning and development opportunities</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Health and well-being plans</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A wide range of learning and development oppotunities</spa…