Role Overview

As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.

Key Responsibilities

• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.

• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.

• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.

• Advise guests on aftercare, treatment benefits, and suitable home-care products.

• Support spa reception and guest flow when required, ensuring smooth daily operations.

• Uphold all health, safety, and sanitation regulations.

• Assist with the opening and closing procedures for the spa and gym.

• Maintain accurate treatment records and support the management team with stock control.

Requirements

• Recognised Level 3 beauty or massage qualification (or equivalent).

• Previous experience in a luxury spa or wellness environment is preferred.

• Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.

• Excellent communication, guest-care, and interpersonal skills.

• Professional, calm, and well-presented, with the ability to work independently and as part of a team.

• Commitment to maintaining exceptional standards of hygiene and service.

What We Offer

• Competitive salary.

• Share of gratuities.

• Supportive and collaborative team environment.

• Free on-site parking.

• Relais & Châteaux and Pride of Britain discounted stays.

• Opportunities for further training, development, and brand partnerships