About This Opportunity

We're looking for exceptional sales talent ready to take the next step in their career. This is more than a sales role. It's an opportunity to be part of something special from day one: shaping the customer experience at a brand-new location, working in the heart of London's diamond and jewellery district in a growing, award-winning jeweller that's redefining the fine jewellery experience.

As a Sales Consultant, you'll bring warmth, confidence, and expertise to every interaction, guiding customers through one of life's most meaningful purchases. You'll blend product knowledge with emotional intelligence to help clients navigate bespoke designs, diamond specifications, and precious materials with clarity and care. Working closely with colleagues across Sales, Operations and Production, you'll ensure every stage of the customer journey feels seamless, personal and exceptional. This role is perfect for someone who has proven themselves in fine jewellery sales and is ready to elevate their career with a company that champions excellence, innovation, and genuine customer connection.

What You'll Be Doing

• Welcome customers into our premium showroom and deliver an outstanding, personalised experience from first consultation to final handover

• Provide expert guidance on diamonds, gemstones, metals, and craftsmanship, translating technical details into engaging, confident recommendations
• Achieve and exceed individual sales targets through consultative selling and closing appointments with professionalism and care
• Build lasting relationships with clients through thoughtful follow-up, driving loyalty, repeat business, and referrals

• Promote bespoke design services, resizing, aftercare packages, and complementary pieces with natural confidence
• Collaborate seamlessly with the wider team on appointments, special orders, bespoke commissions and service requests
• Stay current on product launches, market trends, and customer insights to enhance both performance and experience continuously
• Champion the high standards that define Queensmith, ensuring brand and service consistency across every touchpoint