We are seeking a dedicated and experienced person to join our Transformation Team. The Transformation Team are responsible for overseeing transformational activities in Adult Social Services, including the use of Technology Enabled Care (TEC) and developing services that support the delivery of health and social care.

In this role, you will; co-ordinate day to day activities within the Independent Living Centre and the Ageing Well Ageing Well Hubs (see attachment). You will be required to carry out a range of more complex activities working within existing procedures and routines with limited supervision, with periods of lone working. Roles at this level will require a broad knowledge and understanding of the work processes in the specific area of work. The post holder will resolve routine basic technical and process problems and queries, escalating the more complex to others.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Fixed Worker which means you can expect to work in the following way:

Fixed Worker

• 4+ days in the office
• Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
• The office remains a shared space with cultural encouragement for clear desk policies.

About You

We are looking for an individual who is passionate about promoting independence, innovation, and excellence within our community and who possesses the skills and experience set out in the Job Description:

You must have a proactive and reliable approach, with excellent time management skills. You will be a confident communicator with the ability to work autonomously and support diverse stakeholders. You can demonstrate an eye for detail, particularly in retail, stock management, and data reporting. You thrive in a community-focused role, balancing day-to-day operations with service innovation and development.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes