About The Role

Parts Advisor

Marshall Mercedes-Benz Truck and Van Southampton

£31,000 Basic Salary | OTE £37,000

• 25 Days Annual Leave + Bank Holidays (increasing with length of service)
• Mercedes-Benz Manufacturer Training & Development
• Life Assurance & Company Pension Scheme
• Exclusive Colleague Discounts on Vehicle Purchases, Servicing and Parts
• Health & Wellbeing Support Programme
• Exclusive Shopping, Travel and Lifestyle Benefits
• Free On-Site Parking
• Excellent Career Progression Opportunities within one of the UK's Leading Automotive Groups

Full-Time | Monday to Friday | 1 in 3 Saturday Mornings

Join a Leading Mercedes-Benz Truck & Van Team

Are you an organised and customer-focused Parts Advisor looking for your next challenge?

At Marshall Mercedes-Benz Truck and Van Southampton, you'll be joining a busy, high-performing aftersales operation supporting a busy workshop, HGV technicians across three shifts, and over 100 vehicles through the workshop every week. This is an excellent opportunity to work with one of the world's most respected commercial vehicle brands while developing your career within a business that genuinely invests in its people.

You'll play a vital role in keeping our workshop running efficiently, ensuring technicians have the right parts at the right time while delivering outstanding service to both internal and external customers.

Why Join Us?

• Work for the globally recognised Mercedes-Benz Truck & Van brand.
• Support a large, fast-paced workshop operation with a high volume of work.
• Receive ongoing manufacturer-backed training and development.
• Join a business that continually invests in its people, equipment and site facilities.
• Be part of a supportive and experienced aftersales team.
• Clear opportunities for career progression within the wider Marshall Group.

In this role:

• You’ll receive, unload and accurately record all incoming parts and stock deliveries.
• You’ll store and organise parts, maintaining clear, up-to-date inventory records in our internal systems.
• You’ll respond to internal workshop and external customer enquiries in person, by phone and via email, delivering a quick and expert service.
• You’ll pick and distribute parts for technicians, working closely with service advisors and the sales team to keep every job on schedule.

We're looking for:

• Someone with previous experience as a Parts Advisor, ideally within a franchised dealership.
• Someone comfortable following established processes and procedures, and working both independently and as part of a team.
• Someone motivated, organised and who prioritises Health & Safety in the workplace.
• Someone tech-savvy and confident using iPad or similar software for inventory management.
• Most importantly, someone who takes pride in delivering a positive experience for every customer and colleague, every time.

About us: At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.
We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.
What will we offer you for your commitment to us?

• Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.