Be a Customer Service Hero in a New Sector

Seeking Retail Veterans: Swap the Tills for Smiles as a Care Professional

Do you excel at customer service in retail and now seek a more fulfilling role? Turn your people skills into meaningful connections at Home Instead, where you bring joy and comfort directly to people's lives.

Why Make the Leap from Retail to Home Instead?

People First: Just like the best moments in retail, we're all about meaningful interactions—but now with even more depth.

No Uniforms: Leave the retail uniform behind. Here, comfort meets style as you connect with clients.

Home Sweet Home: There’s no place like it. Help your clients benefit from the comfort of receiving care in their own homes.

Retail-Adjusted Benefits

Paid Travel Time: No more unpaid overtime; we value every minute of your time.

Bank Holiday Pay: Say goodbye to regular retail rates on bank holidays.

Fully Paid Holidays: Time off for you to rest and recharge.

Training and Development: No care experience? No worries. Our thorough training programs will prepare you for your new role.

Role Responsibilities

Relationship Building: Use your customer service skills to forge deep, meaningful connections.

Wellbeing Support: Like recommending the best products, recommend activities that suit each individual’s needs.

Practical Help: Light household chores aren't so different from keeping shop floors tidy.

Requirements

Empathy and Understanding: You know how to put a customer at ease; now do the same for someone in their own home.

UK Work Rights: Must have valid eligibility to work in the UK.

Language Skills: Strong English skills, both written and spoken.

Career Progression

Skill Transition: Regular reviews ensure that your customer service expertise is well-applied in your new career setting.

Exclusive Benefits: Access to unique benefits as you embark on this new chapter.

Make a genuine difference in people’s lives while utilising the skills you've perfected in retail. Click 'Apply Now' and start your rewarding journey with Home Instead.

Empathy and Understanding: You know how to put a customer at ease; now do the same for someone in their own home.

UK Work Rights: Must have valid eligibility to work in the UK.

Language Skills: Strong English skills, both written and spoken.

Driving License and Reliable Vehicle is required