Receptionist
Listing ref 5e3bd1a498
- WhereSouth West London
- Posted28 September 2018
As the first and often the last point of contact for each one of our valued clients, a Headmasters receptionist plays a pivotal role in the day-to-day running of our salon business.
From answering appointment calls to keeping stylist’s columns running smoothly and dispensing great product advice, this job is more about client and staff liaison than simply front-of-house.
We expect high standards of service and a proactive attitude and in return we train and reward our reception teams accordingly.
Headmasters value each and every team member for their strengths because we want our staff to join us for a career, not just a job.
Some of the key responsibilities include:
-To meet and greet clients with a welcoming friendly smile
- To work as part of a team
- To accurately record all relevant paperwork according to Headmasters procedures
- To maintain the day-to-day operational standards of the Salon
- Take any coats and offer refreshments and magazines
- Enter Client details on the computer systems
- Answer phone within 3 rings
- Sell appointments to both walk ins and phone enquiries
- inform stylist of arrival
- close sale professionally and friendly
-Provide accurate cashing up at the end of the day
What this role involves
General background for receptionist roles. This listing’s own employer, location, pay and hours are shown above.
- Manage reservations, meeting room bookings and appointments
- Deal with incoming and outgoing post and deliveries
- Take payments and handle invoices
- Typical pay (UK)
- £18,000 starting · £22,000 experienced
- Typical hours
- 38 to 40 a week
Career background: National Careers Service · Open Government Licence v3.0
Applications open on Headmasters's own careers site.
