Support Worker - Mental Health & Complex Needs- Eagle House
Listing ref 521bacb206
- WhereEagle
- Posted24 July 2026
Eagle House, Eagle, Lincolnshire, LN6 9DL
£12.88 per hour – Days | £13.70 per hour – Nights
36 or 48-hour contracts available
All training and relevant qualifications fully paid
Make a difference every day at Eagle House
Eagle House is a specialist residential service supporting adults aged 18–65 and 65+ with a range of mental health and complex support needs.
The people we support may have mental health conditions, learning disabilities or difficulties, physical disabilities and health needs, autism, trauma-related needs, Emotional Unstable Personality Disorder (EUPD), age-related conditions or dementia. We also support individuals who may have a forensic history.
This means our Support Worker role is varied, meaningful and about much more than completing care tasks.
Our approach is person-centred and trauma informed. We work with everyone to understand their experiences, strengths, wishes, and goals, helping them to feel safe, develop and maintain skills, build confidence and have as much choice and independence as possible.
We are looking for compassionate, resilient, and dependable people to join our team and help us make a genuine difference.
What will I do as a Support Worker?
You will build positive and professional relationships with the people you support, taking time to understand what matters to everyone.
Depending on the person's needs, your role may include:
- Providing person-centred emotional, practical and personal care and support.
- Supporting people with their mental health and emotional wellbeing using a consistent, trauma-informed approach.
- Promoting independence, choice, dignity and appropriate positive risk-taking.
- Helping people maintain and develop everyday living and independence skills.
- Supporting individuals with personal care and physical needs where required.
- Supporting residents to access their local community, activities, appointments and opportunities that are meaningful to them.
- Recognising and reporting changes in an individual's physical health, mental health, wellbeing or support needs.
- Following individual care and support plans and contributing to their review.
- Acting as a Key Worker and helping an individual work towards their personal goals.
- Maintaining clear and accurate care records using our digital care system.
- Supporting with medication in accordance with your training and our procedures.
- Working with families, healthcare professionals, social workers and other members of the multidisciplinary team.
- Safeguarding the people we support and promoting their welfare at all times.
- Taking part in handovers, team meetings, supervision and ongoing training.
These responsibilities closely reflect the formal job description, which places the individual at the heart of care delivery, promotes community relationships and requires staff to follow individual care plans and report changing needs. The role also involves working collaboratively with multidisciplinary teams and, where the person wishes, maintaining relationships with family and others important to them.
Must live in the UK to apply. Sponsorship will not be offered.
What this role involves
General background for care worker roles. This listing’s own employer, location, pay and hours are shown above.
- Notify senior staff of any concerns over clients' health and wellbeing
- Keep client records and care plans up to date
- Chat with clients and get to know their background, interests and needs
- Typical pay (UK)
- £20,000 starting · £25,000 experienced
- Typical hours
- 35 to 45 a week
Career background: National Careers Service · Open Government Licence v3.0
Applications open on Hatzfeld Care's own careers site.
