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Trainee Customer Advisor

Listing ref d76df4842c

About The Role

As a Trainee Customer Advisor, you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to effectively manage their properties.

Our great training will empower you to deliver expert advice on many aspects of the tenancy. Your work, as a source of knowledge for our key clients and local offices, is why Foxtons are known as the agency that gets it done.

If you have the drive to be successful, we promise a very real commitment to make it happen.

About You

No previous experience is required, as full training and ongoing development will be provided. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.

About The Company

As the UK’s number 1 lettings agency,* our customers choose us because we get it done. And we know it’s our people that make us so successful. We have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.

* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level

INDHP

What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

  • Deal with contract renewals and subscriptions
  • Update customer information on a computer system
  • Track orders and arrange deliveries or returns
Typical pay (UK)
£20,000 starting · £30,000 experienced
Typical hours
37 to 40 a week
A short look at the customer service assistant role
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Career background: National Careers Service · Open Government Licence v3.0

Apply for this role ↗

Applications open on Foxtons's own careers site.