The Company

At Fora, we’re reimagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we’re not just shaping workplaces - we’re shaping the future of work.

About the Role

We are on the lookout for engaging individuals to join our Operations team as Member Experience Hosts, providing exceptional experiences for our members and their visitors across our London locations.

Key Responsibilities

• Welcome all visitors warmly, whether in person or over the phone, answering and referring enquiries as appropriate.
• Create a culture that energises and empowers people to do their best work.
• Facilitate member requests, including meeting room reservations, catering, and postage, parcel, and courier arrangements, ensuring services are appropriately charged.
• Deliver a seamless experience for internal and external meeting room guests, including hosting, ordering and serving catering, preparing tea and coffee, assisting with technology requirements, and refreshing rooms.
• Conduct regular building walks to ensure all front and back-of-house areas are maintained to the highest standards, checking for cleanliness, visual presentation, maintenance requirements, and health and safety issues.
• Ensure all communal spaces and meeting rooms are set up correctly and are visually and operationally ready for use.
• Raise and manage troubleshooting tickets via the IT Helpdesk for IT issues and Freshdesk for maintenance and cleaning issues, ensuring members are kept updated throughout.

Salary: £28,860 plus a 10% bonus.