The professional competencies expected of a MDSA are:

• The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others;
• Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team;
• Be able to multi-task and work under pressure;
• Be flexible and resilient in managing and executing their daily responsibilities;
• Able to demonstrate strong planning and organisational skills;
• Willingness to accept responsibility for your own actions;
• The ability to prioritise effectively, meet deadlines and accept challenges