Working Pattern: Monday to Friday | 37.5 Hours Per Week Salary: £24,851 to £26,337 Per Year | Dependent On Experience Job ID: 8155 What you’ll be serving up… As a Team Leader, you will be responsible for operating, supervising and supporting a team within a Coffee Shop located at Nottingham City Hospital to ensure effective day-to-day operations. You will play a key role in motivating team members, managing performance, and ensuring tasks are completed to a high standard and in line with company goals. Lead, motivate, and support a team to achieve performance targets and service standards Oversee daily operations and ensure tasks are completed accurately and on time Act as the first point of contact for team queries, guidance, and problem-solving Monitor and report on team performance, providing feedback and coaching where needed Support onboarding and training of new team members Promote a positive, collaborative working environment Ensure compliance with company procedures, policies, and relevant regulations Identify areas for improvement and contribute to process enhancements Communicate effectively with other teams, departments, or external partners as needed The ingredients you'll bring... Experience in a supervisory or team leader role Strong communication and interpersonal skills Ability to motivate and develop team members Good organisational and time management skills A proactive, hands-on approach to problem-solving Attention to detail and commitment to quality and service Understanding of relevant procedures or operational processes Willingness to take responsibility and lead by example