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Matchday Front of House Waiter

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Working Pattern: As And When Required | Shifts Available Across Matchdays And Events Salary: £13 Per Hour Job ID: 8039 What you'll be serving up… As a Casual Matchday Front of House Waiter, you will help deliver a warm, attentive and high-quality hospitality experience for guests at Saracens Rugby Stadium. Working across hospitality suites, lounges, restaurants, boxes and event spaces, you'll provide excellent table service and play a key role in creating a best-in-class matchday experience. Welcoming guests and providing professional, attentive service throughout their visit Taking food and drink orders accurately and assisting guests with menu and product information Serving food and beverages to the required specification, ensuring excellent presentation and service standards Preparing hospitality areas, including tables, linen, glassware, cutlery, menus and service stations Clearing and resetting tables efficiently while maintaining a smooth flow of service Monitoring guest areas, replenishing service items and ensuring hospitality spaces remain fully stocked and well presented Supporting opening, peak service and closing duties, including cleaning, stock returns and preparation for future events Working closely with front of house, kitchen and bar teams to deliver seamless guest experiences Following food safety, allergen, hygiene, licensing and responsible alcohol service procedures at all times Carrying out age-verification checks and escalating any concerns to supervisors when required Maintaining clean, safe and organised work areas while delivering exceptional guest service The ingredients you'll bring... A positive, guest-focused attitude and willingness to learn Excellent communication and customer service skills Ability to deliver warm, attentive and professional service in a fast-paced environment Reliable, punctual and flexible approach to matchday and event work Strong teamwork skills with the ability to work collaboratively across hospitality teams Previous experience in hospitality, restaurants, hotels, events or table service is desirable but not essential as full training will be provided Ability to remain on your feet for extended periods and carry out practical duties including serving, clearing and resetting hospitality areas Committed to maintaining high service, food safety, allergen and health & safety standards A professional appearance and positive attitude, even during busy service periods Availability to work evenings, weekends, bank holidays and major event schedules

What this role involves

General background for waiter roles. This listing’s own employer, location, pay and hours are shown above.

  • Answer questions about the menu and give advice on ingredients
  • Serve food and drinks, handle bill payments and clean tables
  • Deal with any complaints and make sure customers are happy
Typical pay (UK)
£17,000 starting · £27,000 experienced
Typical hours
30 to 42 a week
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Career background: National Careers Service · Open Government Licence v3.0

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Applications open on Elior's own careers site.