Job type: Fixed Term until the 31st March 2029

Hours: 37 hours per week (full time)

Number of positions: 1

Job Location: Rushbrook Centre, Station Road, Totnes, TQ9 5HW

Opportunities to work flexibly: Reasonably flexible

Are you looking for an administration role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? Are you looking for an exciting opportunity to be involved in supporting an area in DCC which is new and developing, as well as being public facing?

If the answer is yes, then we have an exciting opportunity for you! We are looking for a well organised and self-motivated person to join the Business Support Team based in our newly developing Family Hubs.

What skills & qualities we need from you?

• Previous office/administration experience
• Have a good understanding of Microsoft 365
• Ability to use a laptop
• Positive & enthusiastic attitude towards learning and supporting your colleagues
• Positive and enthusiastic attitude to meet, greet and welcome families and practitioners into the Hub
• Excellent experience of live note taking (typed)
• Processing of sensitive and confidential information
• Excellent attention to detail and able to input/record data accurately
• Good communication skills & the ability to build good working relationships with team members and wider colleagues
• Ability to plan workload for the day and be adaptable when service needs might change
• Ability to think on your feet and work with colleagues to resolve problems
• Remain calm and resilient under pressure
• Ability to work in a pressurised environment
• Excellent attention to detail
• Excellent organisational skills
• Ability to use initiative
• Able to prioritise your workload
• Flexibility to pick up additional tasks/support colleagues

What key tasks/responsibilities will the role involve (SSO):

• Attendance at various meetings, as needed. Some remotely via Microsoft Teams, and some in-person, to take accurate notes of the meetings
• You will be using a laptop and various internal systems and Microsoft packages to conduct your role
• You will be working in an ‘agile’ way – some home working but mainly Hub-based work
• Working within a shared mailbox with the rest of your Early Help Business Support colleagues
• Drafting & responding to emails
• Finding and booking venues
• Liaising with Facilities Management and Team Leads for the Family Hubs
• Full administration of finance tasks
• Full administration of various meetings and follow up action
• Uploading/downloading evidence to/from internal systems (especially Right for Children database)
• Inputting data into spreadsheet/word documents/Right for Children database
• Supporting other administrative staff with office operations

Why come and work for Devon County Council?:

• Good rates of pay (Grade D: £26,824 to £28,598 These rates do not include any potential pay award for 2026)
• Flexibility with working hours and agile working locations
• Excellent health & wellbeing culture within the organisation
• Excellent employee discount scheme – ‘Devon Discounts’ – Accommodation, Food & Drink, Leisure & Transport and more!
• Cycle to Work Scheme
• Excellent ongoing internal learning, development & training opportunities
• Employee Assistance Programme

Are you interested by what you have seen above? Then do not delay! This is your opportunity to join a fun, vibrant and dynamic team. Click the apply button below NOW!

Part of the application will require you produce a supporting statement. It is Important that you look at the job description and person specification when devising your supporting statement, and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!

Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone) on Tuesday 4th August

Please ensure you are available to attend an interview during this time before submitting an application.

If you would like to find out more about the role above, please feel free to contact Lynn Wakefield on 01392 385133 for an informal discussion before applying.

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see further information.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes – Working for Devon | Devon County Council.
• Happy to Talk Flexible Working – The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK – GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.