Job type: Permanent
Hours: Full time 37 hours per week

Job Location: Follaton House, Totnes + working from home

Opportunities to work flexibly: Yes

Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!

We are currently looking for a Public Health Nursing Administrator to join our Business Support Team

Why come and work for Devon County Council?:

• Flexibility with working hours and locations, including some home working
• Excellent health & wellbeing culture within the organisation
• Excellent employee discount scheme – ‘Devon Discounts’ and ‘Blue Light Card’ – Accommodation, Food & Drink, Leisure & Transport and more!
• Cycle to Work Scheme
• Excellent ongoing internal learning, development & training opportunities
• Local Government Pension scheme membership
• 26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2024.
• Employee Assistance Programme
• Opportunities for promotion and progression within the organisation

About the role
Public Health Nursing is made up of Health Visitors, School Nurses, Staff Nurses and Community Health Workers providing support to children and families in Devon and promoting child health and education. It performs an essential role in protecting and safeguarding vulnerable children and families.

What are the skills & qualities we need from you?:

• Able to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word).
• Positive & enthusiastic attitude towards learning and supporting your colleagues.
• Good communication skills and the ability to build good working relationships with team members and wider colleagues.
• Ability to plan workload for the day and be adaptable when service needs might change.
• Ability to think on your feet and work with colleagues to resolve problems.
• Remain calm and resilient under pressure.
• Good customer service and interpersonal skills.

What key tasks/responsibilities will the role involve:

• Using a laptop and various internal systems and Microsoft packages to conduct your role.
• Working in a flexible way – some home working and some office-based work.
• Taking calls from the public, partnership agencies and colleagues.
• Managing shared email mailboxes as well as your own email.
• Booking appointments and sending letters and text messages confirming appointments.
• Uploading documents.
• Following processes.
• Attending and contributing at meetings.

If you’re interested by what you have seen above and would like to join a vibrant dynamic and supportive team, please click the apply button below.

Advice on writing a Supporting Statement
A supporting statement is your opportunity to provide information to the recruiting panel on your experience and skills and how they are relevant for the particular role you are applying for. The best way to do this is by breaking down the essential criteria (and desirable if relevant to you) from the person specification and addressing each one separately, giving examples of where you have demonstrated the particular skill or behaviour. If you haven’t got examples for everything it is fine to refer to something similar that you have done.

The recruiting panel will use this information to shortlist candidates for interview. There is a lot of advice and guidance online if you have not written one before (just search on ‘writing a supporting statement’).

The supporting statement also gives you the opportunity to address things like why you are applying for the role and anything that is of particular interest to you about the role or the team/ department/ organisation.

Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone). You will be offered an informal pre-interview meeting with one of the panel to check your connectivity and your ID and to put you at ease before the formal interview.

We encourage you to write your application in your own words, sharing your real experiences and achievements.

AI tools can help with spelling, grammar, clarity, plain English or accessibility—but if you use them, please say so clearly.

Risks of Overusing AI
AI-generated applications can:

• Miss important parts of the job description.
• Sound generic and fail to show what makes you unique.
• Be unclear or misleading without careful editing.
• Include false claims about your skills or experience.

These issues can weaken your application and may be considered as misrepresentation.

Your supporting statement should be accurate, personal, and relevant. We verify qualifications and references, and false information may lead to withdrawal from the process.

If you need reasonable adjustments due to a disability, you may use AI or other tools to help with your application.

If you would like to find out more about the role above, please feel free to contact the following person for an informal discussion before applying:

Name: Matthew Smith / Jasmine Woolley
Telephone number: 01392 388751 / 01392 382779
Email: [email protected] / [email protected]

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see further information.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working – The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in t…