Full Time and Part Time

Are you someone who enjoys working outdoors and staying active?

Can you make a positive impact in your community?

Devon County Council is seeking confident, fair, and approachable individuals to join our team as Civil Parking Enforcement Officers. In this vital frontline role, you’ll help maintain the safe and efficient flow of traffic, support access for all road users—including those with disabilities—and contribute to the sustainability of our local economy. Guided by our core values, you’ll play a key part in ensuring our streets remain safe, accessible, and welcoming for residents, businesses, and visitors alike. If you’re calm under pressure, enjoy working independently, and take pride in delivering excellent public service, we’d love to hear from you.

This opening would suit someone who is:

• Calm and Level-Headed
  Handles potentially confrontational situations with professionalism and composure.
• Community-Focused
  Takes pride in contributing to safer, more accessible streets and public spaces.
• Self-Motivated and Independent
  Comfortable working alone for long periods while staying productive and focused.
• Fair and Consistent
  Applies rules impartially and treats all members of the public with respect.
• Observant and Methodical
  Notices details others might miss and follows procedures accurately.
• Physically Active
  Enjoys being outdoors and on the move throughout the day.
• Reliable and Punctual
  Can be counted on to show up on time and complete duties responsibly.
• Open to Learning
  Willing to undergo training and stay up to date with local regulations and technology.
• Diplomatic and Tactful
  Able to de-escalate tension and explain enforcement decisions clearly and respectfully.
• Ethical and Trustworthy
  Maintains high standards of integrity and confidentiality in all aspects of the role.
• Has a full UK Driving License.

and the ability to drive manual and automatic vehicles, both electric and petrol powered.

Does this sound like you? If so, what will you bring?

• Excellent Communication Skills
  Able to interact professionally and calmly with members of the public, even in challenging situations.
• Strong Customer Service Ethic
  Approaches the role with fairness, empathy, and a helpful attitude.
• Attention to Detail
  Accurately observes and records information, ensuring enforcement is carried out correctly and lawfully.
• Resilience and Composure
  Maintains professionalism under pressure and handles confrontation with confidence and tact.
• Good Physical Fitness
  Capable of patrolling on foot for extended periods in all weather conditions.
• Team Player
  Works effectively with colleagues and other departments to support wider service goals.
• Basic IT Competency
  Comfortable using handheld devices, body-worn cameras, and inputting data accurately.
• Knowledge of Parking Regulations (or willingness to learn)
  Understands or is keen to learn relevant legislation and local parking policies.
• Integrity and Reliability
  Trustworthy, punctual, and committed to upholding the council’s standards and values.
• Problem-Solving Ability
  Able to assess situations quickly and make sound decisions within the scope of the role.

What we can offer you:

• Enhanced rates of pay for evenings, weekends and bank holidays.
• We offer 26 days annual leave, plus Bank Holidays, rising incrementally to 31 days after 5 years’ service.
• Membership of the generous Local Government Pension Scheme (LGPS).
• Access to the Vivup Employee Benefits platform– discounts, wellbeing support, additional annual leave purchase, Cycle to Work Scheme, and more.
• A supportive and flexible working environment.
• Sick pay and other occupational benefits.
• Inclusive working options–part-time roles available.
• Full induction and ongoing training,

For an informal discussion please contact Emma McCord emma.mccord@devon.gov.uk or Ben Ambridge [email protected]

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see further information.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes – Working for Devon | Devon County Council.
• Happy to Talk Flexible Working – The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK – GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.