Job Title: Business Support Administrator (BSA) within Transformation and Business Support Services

Job type: Temporary, fixed term to cover maternity leave for up to 12 months

Hours: Part Time 18.5 hours per week

Number of positions: 1

Job Location: Office location (Taw View, Barnstaple) – Please confirm preferred office location

We are currently looking for a Business Support Administrator to join our Business Support Team working in Barnstaple.

Why come and work for Devon County Council?:

• Good rates of pay Grade C: £25,989 – £26,403
• Excellent health & wellbeing culture within the organisation
• Excellent employee discount scheme – ‘Devon Discounts’ – Accommodation, Food & Drink, Leisure & Transport and more!
• Cycle to Work Scheme
• Peninsula Pension scheme membership
• 26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2024.
• Employee Assistance Programme
• Opportunities for promotion and progression within the organisation

What skills & qualities we need from you?:

• Able to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word). Basic Training will be provided.
• Positive & enthusiastic attitude towards learning and supporting your colleagues.
• Some experience of note taking (typed) at meetings or willingness to learn the task.
• Good communication skills & the ability to build good working relationships with team members and wider colleagues.
• Ability to plan workload for the day and be adaptable when service needs might change.
• Ability to think on your feet and work with colleagues to resolve problems.
• Remain calm and resilient under pressure.

What key tasks/responsibilities will the role involve (BSA):

• You will be using a laptop and various internal systems and Microsoft packages to conduct your role.
• Drafting & responding to emails.
• Note taking at virtual TEAMS meetings (typed).
• Uploading/downloading evidence to/from internal systems.
• Inputting data into spreadsheet/word documents.
• Ordering stationary and other office supplies.
• Supporting with Subject Access Requests/Police Search requests.
• Ingoing/Outgoing mail.
• Processing and sending out letters.
• Paying invoices.

Part of the application will include you having to type a supporting statement. It is Important that you look at the job description and person specification when typing your supporting statement and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!

Interviews will be held virtually via Microsoft TEAMS (you will need access to a laptop/computer with webcam & microphone). Interviews will be held on Wednesday 19th August 2026

If you would like to find out more about the role above please feel free to contact the following person for an informal discussion before applying:

Name: Hannah Sinclair or Trish Heap

Telephone number: 01392 388672 or 01392 386271

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see the Job Description.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes – Working for Devon | Devon County Council
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK – GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.