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Customer Service Assistant - Zero Hour

Listing ref 77f1877191

Customer Services Assistant (Catering) - Zero Hours

Longmoor, Liss

We're currently recruiting a dedicated Customer Services Assistant (CSA) to help ensure the smooth running of our catering operations within Defence on a zero-hours contract basis.

As a CSA, you'll play a key role in delivering excellent food service and customer care, maintaining high standards, and creating a positive experience for our customers. In return, you'll have the opportunity to develop your skills and progress your career with a company that invests in its people, celebrates individuality, and rewards those who go above and beyond.

Could you bring your spark to Defence?

Your key responsibilities will include:

  • Serving customers in a friendly and professional manner.
  • Assisting with the preparation and presentation of food and beverages.
  • Operating tills and handling customer transactions accurately.
  • Maintaining high standards of food hygiene and safety.
  • Keeping dining and service areas clean, tidy, and well-stocked.
  • Supporting with the set-up and clear-down of service areas.
  • Receiving and storing deliveries in line with company procedures.
  • Working as part of a team to deliver a first-class catering service.

Our ideal Customer Services Assistant will:

  • Have a positive attitude and a passion for delivering excellent customer service.
  • Enjoy working in a fast-paced, customer-facing environment.
  • Be reliable, flexible, and able to work as part of a team.
  • Have good communication skills and attention to detail.
  • Previous catering, hospitality, retail, or customer service experience would be beneficial, but full training will be provided.

About Us

Part of Compass Group UK & Ireland, ESS is the Defence, Government and Energy services sector of Compass Group UK & Ireland. We support over 250 military establishments, high-profile police and secure environments, government sites, and a range of onshore and offshore energy facilities.

We know that a friendly face makes all the difference, so we're looking for people who are passionate about delivering outstanding customer service and making a positive impact every day.

Job Reference: com/1509/95390001/52679527/BU #Defence

Compass Group UK&I is committed to fostering an inclusive workplace where everyone can be themselves and thrive. We celebrate diversity and are proud to create opportunities for all colleagues to develop and succeed.

What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

  • Deal with contract renewals and subscriptions
  • Update customer information on a computer system
  • Track orders and arrange deliveries or returns
Typical pay (UK)
£20,000 starting · £30,000 experienced
Typical hours
37 to 40 a week
A short look at the customer service assistant role
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Career background: National Careers Service · Open Government Licence v3.0

Apply for this role ↗

Applications open on Defence's own careers site.