About us

We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results. 

Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term.

Why our customers love Dayshape:

• We help professional firms optimise margins and increase revenue, unlocking access to more profitable work. 
• We provide complete operational visibility today and the tools to confidently predict tomorrow. 
• We empower firms to become the places where top talent wants to work - and the best clients want to work with.

Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us.

At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.

About the role

If you're talented in software implementation projects, data mapping, and building strong customer relationships, we'd love to hear from you. This is a highly customer-facing role where you'll work closely with stakeholders, earn their trust, understand their business challenges, and guide organisations through the successful adoption of Dayshape. We have a strong pipeline of enterprise prospects and are growing our Professional Services team to support that growth.

You'll work on implementation projects with newly signed and existing customers, alongside one of our Project Managers. We have a proven onboarding process that guides each project, and you'll be independent, driven, analytical and keen to learn our product. You'll be an advocate for Dayshape, consulting and guiding customers to get the most out of it.

What you’ll do

• Build trusted relationships with customer stakeholders, acting as a consultative partner throughout their Dayshape journey.
• Run engaging Dayshape demonstrations for prospective and new customers, showing how Dayshape can support their business objectives.
• Understand customers' operating models, challenges and strategic goals, drawing on your knowledge of how accountancy and professional services firms work to guide them towards best-practice resource management processes.
• Lead discovery and design workshops, asking insightful questions, challenging assumptions where appropriate, and translating business needs into effective solutions, while advising customers on how to get the most value from Dayshape.
• Configure Dayshape to meet customer requirements while driving standardisation, scalability and long-term success, and define integration requirements so that business processes and data flows are clearly understood and documented.
• Lead data mapping, migration and loading, working with customers to prepare, validate and load their data into Dayshape.
• Support customer UAT, go-live and handover, making sure customers are confident and ready to move into ongoing support with our Application Support team.
• Deliver impactful training and enablement sessions that equip customers to confidently adopt and champion Dayshape within their organisation.
• Provide product and configuration expertise to Project Managers and other internal stakeholders throughout the implementation lifecycle.
• Identify opportunities to improve customer outcomes and our delivery methodology as Professional Services evolves, and act as the voice of the customer, feeding back to Product, Engineering and Customer teams to help shape the future of Dayshape.