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🗂️ Administration · Crerar Hotels

Receptionist

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Join Crerar Hotels – Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage. Your responsibilities will include delivering high-quality service, managing guest enquiries, answering calls, handling daily banking tasks, and working with hotel booking and CRM systems. With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.

Why Work with Us?

On top of the fantastic benefits below, we offer an hourly rate of £13p/h 

At Crerar Hotels, we truly value our team, and that’s why we offer:

  • Wagestream – Get instant access to your earned wages when you need them.
  • YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
  • Echo – Our brand-new communications platform keeps you connected and engaged.
  • Career Development – We invest in our people with fantastic training and progression opportunities.
  • Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
  • Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
  • Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!

What this role involves

General background for receptionist roles. This listing’s own employer, location, pay and hours are shown above.

  • Greet visitors and direct them to the correct person or department
  • Manage people signing in and give out security passes
  • Answer enquiries in person, by phone and online
Typical pay (UK)
£18,000 starting · £22,000 experienced
Typical hours
38 to 40 a week
A short look at the receptionist role
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Career background: National Careers Service · Open Government Licence v3.0

Apply for this role ↗

Applications open on Crerar Hotels's own careers site.