We are recruiting for Income & Assessment Assistants to work in Client Financial Services.

Client Financial Services sits within Finance & Public Value, supporting Adult Social Care. The service provides Financial Assessment, Income Collection and debt Management functions to Devon County Council, providing benefit awareness support to clients and generating income from chargeable social care totalling £80+ million.

The Income and Assessment Assistant role provides support to both the Financial Assessment and Income & Debt Management Teams within Client Financial Services.

Financial Assessment Team: responsible for carrying out Financial Assessment and Benefit Entitlement activity for clients of the Adult Social Care Directorate (including Mental Health Services) in accordance with both national legislation and local government charging policies.

Income & Debt Management Team: responsible for ensuring that charges due in respect of social care and support contributions are paid, providing a variety of payment options, and ensuring high value debts are secured.

We offer 26 days holiday, flexible hours, hybrid working (a balance of home & office working) and opportunities to develop career paths, including training and development. We also provide a generous defined benefit pension (with the County Council contributing 17%).

Applicants should be keen and enthusiastic, with good communication skills and committed to providing excellent service to the people of Devon.

This is an extremely exciting time to join Client Financial Services, as we invest in the service to implement new ways of working, including digital technologies, to meet increasing and changing demands.

For an informal discussion regarding the post please contact Patrick George or Samantha Butler 01392 383000.

Please be aware that interviews will be conducted remotely using Microsoft Teams and will be recorded. We will provide more details on this to candidates that are being shortlisted.

Interview Date: w/c 13th April 2026

Early Closure of Recruitment Process Clause

Devon County Council reserves the right to close this recruitment process early if a high volume of suitably qualified applications is received. We therefore encourage applicants to submit their application as early as possible to avoid disappointment.

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.