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💬 Customer Service · Arvato NEW

Customer Service Advisor (VWFS0173)

Listing ref 58ba53aa22

Region: , Function: Customer Services, Contract Type: Permanent Full Time Annualised Hours Location: Datchet, SL3 9LL, just off the M4 
Salary: £27,976 per annum 
Contract: Permanent, full-time 
Start Date: 23 November 2026 

Working Model: You'll be based on-site in Datchet, 5 days a week during your initial training period. Once you have successfully completed the initial training period and have been signed off by your line manager, you'll move to our hybrid working model, with a minimum of 2 days per week on-site. 

Training: You'll need to be fully available to attend on-site training from 23 November 2026 to 12 February 2027, Monday to Friday, 9am-6pm. 

 

The Role  

As a Customer Service Advisor, you'll support customers across a broad range of needs throughout their automotive finance journey. From general account and...

What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

  • Update customer information on a computer system
  • Track orders and arrange deliveries or returns
  • Answer customer questions by phone, email, webchat, social media or in person
Typical pay (UK)
£20,000 starting · £30,000 experienced
Typical hours
37 to 40 a week
A short look at the customer service assistant role
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Career background: National Careers Service · Open Government Licence v3.0

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Applications open on Arvato's own careers site.