The successful candidates will have:

• Literacy and Numeracy skills equivalent to Level 2 of the National Qualification & Credit Framework 

• Experience of undertaking administration, preferably with knowledge of SEND administration requirements

• Experience of using computer packages for word processing, spreadsheets, databases, e-mails and researching information 

• Experience of following instructions, procedures and policies 

• Communication skills to deliver polite, courteous and efficient customer service, in person and over the telephone 

• Understanding why safeguarding is important when working with children and young people