Hotel Receptionist
Listing ref 5cdb98bef5
- WhereLiphook
- Posted21 July 2026
- Provide a warm, memorable and personalised welcome to all guests at the hotel.
- Anticipate guest needs and action any requests.
- Answer incoming telephone calls.
- Handle all reservations for accommodation and restaurants in a professional manner.
- Prepare guest accounts accurately, prior to departure.
- Always adhere to our Front of House customer care policy.
- Maintain a high level of guest satisfaction.
- Must hold a valid Right to Work in the UK
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as an Hotel Receptionist desirable but not essential
Old Thorns Company Benefits
- Countryside setting
- A large variety of Learning & Development opportunities (including apprenticeships and courses)
- Free meals on duty
- Free on-site parking
- Long Service Awards & Long Service Holiday Entitlement
- Employee Recognition Programmes
- 28 days paid holiday entitlement
- Refer a Friend Bonus Scheme (£100)
- Discounts across all Food & Beverage outlets
- Discounted access to our on-site gym and pool
- Discounts on Spa Treatments and Products
- Discount on Golf Retail Products in the Proshop
- Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!)
What this role involves
General background for receptionist roles. This listing’s own employer, location, pay and hours are shown above.
- Take payments and handle invoices
- Greet visitors and direct them to the correct person or department
- Manage people signing in and give out security passes
- Typical pay (UK)
- £18,000 starting · £22,000 experienced
- Typical hours
- 38 to 40 a week
Career background: National Careers Service · Open Government Licence v3.0
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Applications open on Accor's own careers site.