Store detective

Store detectives prevent shoplifting in retail outlets and shopping centres.

Also known as: Retail security guard

• Starter salary£20,000 a year
• Experienced£32,000 a year
• Typical hours46 to 48 a week

What you'll do

As a store detective, you could:

• follow shoppers or staff who behave suspiciously
• monitor CCTV cameras
• call the police to describe what you've seen
• take evidence from witnesses and write short reports
• give evidence in court
• prevent anyone trying to leave the store with stolen goods

Working environment

You could work at a store.

Your working environment may be crowded.

You may need to wear a uniform.

Skills and knowledge you'll need

You'll need:

• patience and the ability to remain calm in stressful situations
• to be thorough and pay attention to detail
• knowledge of public safety and security
• the ability to accept criticism and work well under pressure
• the ability to work well with others
• the ability to use your initiative
• excellent verbal communication skills
• customer service skills
• to be able to carry out basic tasks on a computer or hand-held device

How to become a store detective

You can get into this job through:

• an apprenticeship
• applying directly

Apprenticeship

You can apply for a Professional Security Operative Level 2 Intermediate Apprenticeship to get into this role.

You could also do a Security First Line Manager Level 3 Advanced Apprenticeship, if you have experience in security work.

These take between 1 and 2 years to complete.

Entry requirements

Employers will set their own entry requirements.

Direct application

You could apply directly for jobs if you've got relevant experience in retail security, or from working in the police, armed forces or a security company.

Restrictions and requirements

You'll need to:

• have a good level of fitness
• be over 18 years of age
• pass enhanced background checks

Employers will carry out checks on your personal and work history, which could go back up to 10 years.

You may need a security licence issued by the Security Industry Authority (SIA) for certain jobs. You can complete relevant SIA approved training if you need to get one.

You might also need a driving licence and access to a vehicle.

Career path and progression

With experience you could progress to a senior post, like security supervisor or manager.

You could become self-employed and work on contracts for stores.

You might also use the skills you develop to apply to join the police or work as a security guard.

Guides for this industry

• Retail & Wholesale: pay, interviews and getting started →

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