Flexible 10hr contract

The Digital Champion drives all digital, social and CRM (mailer) activity for the pub, ensuring consistent, sales-driving communication that aligns with the General Manager’s business vision and seasonal priorities. This role blends content creation, community engagement, CRM performance, and proactive sales behaviour to deliver measurable commercial results.

Key Responsibilities

Social Media Management

· Deliver four Facebook posts and four Instagram posts per week, plus one Instagram Reel weekly.

· Ensure content is high quality, on-brand, GDPR compliant, and aligned with the pub’s seasonal “big rocks”.

· Use industry social insights to continually improve reach, engagement, and audience growth.

· Keep the pub’s digital presence consistent, lively, and sales driven with clear CTA.

CRM & Email Marketing

· Produce two mailers per month:

1st mailer: submit by the 1st of each month.

2nd mailer: submit by the 15th of each month.

· Ensure every mailer includes a clear call to action, is fully GDPR compliant, and drives bookings or sales.

· Maintain strong email performance metrics:

· Keep What’s On pages updated at least three months ahead to enable effective forward marketing.

· Ensure all pre-order menus and bespoke packages are correctly assigned to booking types for easy customer use.

What We Offer

·20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms

• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses