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🛎️ Hospitality & Catering · The Milner York-C&E Ops

Housekeeper

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JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's holiday for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A HOUSEKEEPER AT OUR HOTEL

What you'll be doing...

  • Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
  • Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
  • Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
  • Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
  • Report any maintenance issues or missing items promptly to keep rooms in top shape.
  • Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
  • Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
  • Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.


    • WHAT WE NEED FROM YOU

  • A keen eye for detail and a commitment to high cleanliness standards.
  • A positive, can-do attitude, with a passion for creating a welcoming environment.
  • Strong communication skills to coordinate with other team members and respond to guest needs.
  • The ability to work efficiently, staying organised and focused during busy shifts.
  • A team player who’s flexible and willing to help wherever needed to keep things running smoothly.

    • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#RBHIND


    What this role involves

    General background for cleaner roles. This listing’s own employer, location, pay and hours are shown above.

    • Mix cleaning chemicals and detergents safely and in the right amounts
    • Clean offices, houses or vehicles
    • Clean windows, shop fronts and other glass surfaces
    Typical pay (UK)
    £19,000 starting · £25,000 experienced
    Typical hours
    34 to 42 variable
    A short look at the cleaner role
    Read the full guide →

    Career background: National Careers Service · Open Government Licence v3.0

    Apply for this role ↗

    Applications open on The Milner York-C&E Ops's own careers site.