🛎️ Hospitality & Catering · Relais & Châteaux

Assistant Restaurant Manager (must be eligible to work in the UK)

Listing ref dd4222261a

Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
Take accountability for all F&B operations in the absence of the F&B Operations Manager.
Service experience at 2/3 rosette level.
Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
Answer all queries about the menu, including the drinks menu, and make suggestions.
Take ownership of guests’ requirements and food allergies.
Handle guest queries and complaints in a professional, calm and positive manner.
Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
Supervise work in the department at all levels.
Develop and train new and existing staff on hotel standards and procedures.
Make sure the financial and HR procedures are in place and maintained in the department.
30000/year + Additional share of the service charge and tips paid every month (approx. 2-3K per year).

Eligible to work in the UK. No visa sponsorship required.
Previous experience working in a Relais & Châteaux property or AA Rosette-awarded restaurant is highly desirable.
Strong knowledge of classic cocktails, wines, and spirits, with a relevant professional qualification preferred.
Impeccable personal presentation and a professional, polished appearance.
A dedicated team player with excellent communication and interpersonal skills.
Calm, composed, and mature under pressure, with a positive and proactive attitude.
A genuine passion for hospitality, with enthusiasm and flair for delivering exceptional guest experiences.
Driven, ambitious, and committed to achieving excellence at the highest level of the industry.

28 days holiday including bank holidays
An additional paid day off on your birthday
Complimentary stay at the Castle after 3 months’ probation period successfully passed
Training programs via internal & external professionals and access to online training facilities
Staff and family rates on hotel accommodation and discounts on food and beverage
Recognition programmes
Uniform and meals provided whilst on duty and free parking

What this role involves

General background for restaurant manager roles. This listing’s own employer, location, pay and hours are shown above.

Manage stock control and budgets
Work closely with food and drink suppliers
Make sure the restaurant follows licensing, food hygiene, and health and safety rules

A short look at the restaurant manager role

Career background: National Careers Service · Open Government Licence v3.0

Applications open on Relais & Châteaux's own careers site.