We are currently looking for enthusiastic and motivated individuals who are looking to begin a career within the Parts department of the motor industry.At Pentagon Group, we believe in growing and developing our own talent and as a Pentagon Apprentice you will be given full in-house and the relevant manufacturer training to enable you to become the best that you can be.This is a fantastic opportunity if you are looking to pursue a career as an Automotive Parts Consultant and gain an NVQ/City & Guilds Qualification.Have you heard about our benefits?When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:30 days holiday per year (including Bank Holidays) that will increase with length of service.Recommend a Friend Scheme.Discounted days out with family and friends.Retail discounts saving £££'s on shopping and dining out.Fully funded, Nationally Recognised Qualifications.Manufacturer specific training.Salary Finance.24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.Team member Pension Scheme contributions.Friends & family Customer Referral PaymentsDiscounts on products and services that we provide for family and friends.We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.What Will You Be Doing?Your apprenticeship with Pentagon, will be diverse, fast paced, with no two days being the same. As well as having regular meetings with your Apprenticeship provider and completing your course work, you will also be a fully fledged member of our Parts Department.You will be learning and contributing every day to the department, picking parts for delivery, stock checking, answering the telephone and being the very best Parts Advisor that you can be. By doing this, you will also be building your portfolio to complete your Trade parts Apprenticeship. Part of your duties will include:Meeting & greeting customers both face to face and over the telephone.Liaising with the Workshop and other departments.Stock control and ordering of partsUsing both internal and external computer systemsAchieving pre-defined targets for upselling various Aftersales products & servicesMaintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.The working hours for this role are Monday to Friday 08:30am - 17:00pm.Who Are We Looking for?As an Apprentice with the Pentagon Group, you will need to:Have a genuine, keen interest in the Motor tradeBe self motivated with bags of enthusiasmDemonstrate excellent communication skills and the ability to maintain positive relationships.Be able to follow instructions and processes and show excellent attention to detailHave good IT skillsPossess a team player mentalityA minimum grade C / 4 in English and Maths and preferably in a Science based subject.Please note that successful applicants will be given a pre-screening call from our Apprenticeship Provider.Why Choose us?For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!https://www.pentagon-group.co.uk/recruitment