What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

• Track orders and arrange deliveries or returns
• Answer customer questions by phone, email, webchat, social media or in person
• Explain products, services and policies

Typical pay (UK)

£20,000 starting · £30,000 experienced

Typical hours

37 to 40 a week

Career background: National Careers Service · Open Government Licence v3.0