To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons, Evenings & Overnights . Please only apply if you are able to meet these requirements.McDonalds UK has been around for over 50 years!We are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.You will be working within a multi-million restaurant and managing a team of 80 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.Position Requirements:Display Leadership and role model customer focused behaviours to delight our customersDelivery of personalised service and connect with our customersLead by exampleAdapt to customer needs through your teamAnswer customer queries, keeping up to date with knowledge on our food and promotionsUse of initiative, confidence and problem solving when interacting with colleagues and customersTreat all colleagues and customers with courtesy and respect.Position Attributes:You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Enrolment in Pention scheme, Meal allowance, Employee discounts from top highstreet and online brands and much more...