To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings . Please only apply if you are able to meet these requirements.Could you be the face of our restaurant?Were recruiting a Guest Experience Host (Customer Care) to take ownership of the dining experience and ensure every guest feels welcome, valued and well looked after.This is a 100% guest-focused role. Its about professionalism, pride in standards, and genuinely caring about the customer experience.You will be a visible presence in our dining area and a key part of how customers experience our restaurant.What youll be responsible for: Welcoming customers confidently and professionally Supporting families and guests with specific needs Creating a calm, organised and welcoming dining environment Maintaining high standards of cleanliness across the dining area and facilities Proactively engaging with guests and responding to feedback Working closely with managers to uphold customer satisfactionThis role is ideal for someone who: Takes pride in high standards and presentation Notices when something isnt right and acts on it Communicates confidently face-to-face Naturally cares about people and their experience Is comfortable in a fast-paced environment without losing attention to detailWhats in it for you? Holiday pay On-shift meal allowance Employee discounts (high street & online brands) Service awards A supportive and inclusive team environmentWe are an equal opportunities employer and we welcome applications from all suitably qualified persons. Candidates MUST be 18yrs or over, and available to work shifts Monday - Sunday being flexible for a range of shifts covering mornings, afternoons, evenings and night.