Customer Experience Leader - Princes St, Edinburgh
Listing ref 7ef88ddb87
- WhereEdinburgh
- Pay£9.87 - £13.41 per hour
Customer Experience LeaderLove making people smile? So do we.We're looking for friendly, enthusiastic people to join our team and help create amazing moments for every customer who visits our restaurant.Whether it's your first job, you're looking for flexible hours or family life, or you're ready for a fresh challenge, we would love to hear from you. What you'll needTo join our team, you'll need to be available to work 1100-1900 availability, with shifts across monday - sunday_availability.If these hours work for you, keep reading...What you'll be doingAs one of our Customer Care Crew, you'll be the friendly face that makes every visit memorable.No two shifts are the same! You could be: Welcoming customers with a genuine smile Making children feel extra special with little surprises Chatting to customers and helping with anything they need Supporting in-store events and celebrations Keeping our dining areas clean, comfortable, and welcoming Creating those little "magic moments" that turn a good visit into a great one Working alongside, training, coaching and leading an amazing team who support each other every dayWhat we're looking forYou don't need previous experiencewe'll provide all the training you need.We're looking for people who are:Friendly and approachableConfident talking to peoplePositive, caring, and enthusiasticGreat team playersReliable and ready to get involved.Passionate about making someone's day a little brighter.If you love helping people and enjoy working in a fast-paced environment, you'll fit right in.Why join us?At McDonald's, we're more than just a restaurant. We're one of the world's most recognised brands, built on five simple values: Serve Inclusion Integrity Community FamilyWe believe everyone deserves the opportunity to learn, grow and succeed in a safe, welcoming, and inclusive workplace.What's in it for you? Competitive pay Holiday pay Meal allowance Service awards Discounts with leading high street and online retailers Full training and development from day one and flexible hours Genuine opportunities to progress your career A supportive team where you'll make friends, build confidence and learn skills for life or bring your life experience to workReady to join our crew?Bring your personality, smile and enthusiasm - we will teach your everything else
What this role involves
General background for supervisor roles. This listing’s own employer, location, pay and hours are shown above.
- Carry out performance reviews with team members and create reports
- Advise team members on how to improve their skills and knowledge
- Handle complex customer enquiries or complaints
- Typical pay (UK)
- £24,000 starting · £34,000 experienced
- Typical hours
- 37 to 42 a week
Career background: National Careers Service · Open Government Licence v3.0
Apply for this role ↗
Applications open on McDonald's's own careers site.
