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Sales Development Team Leader

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Job Title: Sales Development Team Leader Salary: £32,000 - £36,000 + Bonus Location: Morley, Leeds Type: Permanent What You'll Do As a hands-on sales leader, you'll combine personal business development activity with team management responsibilities. You'll ensure your team is performing at its best, maintaining high standards of customer engagement, pipeline management and sales performance. Key Responsibilities: Lead, coach and develop a team of up to five Sales Development Executives and Apprentices. Monitor call activity, sales performance and KPI achievement across the team. Manage team pipelines, sales forecasting and CRM accuracy. Support new starters through onboarding and accreditation programmes. Build and maintain a high-quality prospect pipeline to achieve personal sales targets. Win new business opportunities across Domestic, International and Fulfilment services. Ensure new customers are successfully onboarded and operational within agreed timescales. Build strong relationships with customers and internal stakeholders to deliver excellent service. Resolve customer escalations and account-related queries. Work closely with operational teams to ensure service levels meet customer expectations. What We Can Offer You We're proud to offer a workplace where everyone can thrive: At least 33 days annual leave (including Bank Holidays) Career progression opportunities Flexible, inclusive benefits including shopping vouchers, insurance and healthcare options A culture where people are encouraged, supported and valued What We're Looking For To be successful in this role, you'll bring: Experience in Telesales, Field Sales or Account Management. At least two years' commercial experience within the logistics industry. A proven track record of winning new business and achieving sales targets. Strong understanding of e-commerce and the SME marketplace. Excellent communication and relationship-building skills. Strong organisational skills with a proactive and results-driven approach. Effective negotiation, problem-solving and conflict-resolution abilities. Good IT skills, including Microsoft Office applications. The ability to influence and constructively challenge stakeholders at all levels. We Are Evri — Where Everyone Is Welcome At Evri Premium, we grow when our people do. We're committed to creating a truly inclusive and diverse workplace where everyone can bring their authentic selves to work. We aim to reflect the diversity of the customers we serve across the UK and ensure every colleague feels valued and supported. We're excited for the future — let's deliver it together.

What this role involves

General background for supervisor roles. This listing’s own employer, location, pay and hours are shown above.

  • Handle complex customer enquiries or complaints
  • Keep up to date with standards and regulations in your industry
  • Plan workloads, rotas and tasks for team members
Typical pay (UK)
£24,000 starting · £34,000 experienced
Typical hours
37 to 42 a week
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Career background: National Careers Service · Open Government Licence v3.0

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Applications open on Evri's own careers site.