Service Delivery Shift Leader
Listing ref c80ab3f8ce
- WhereManchester
- Closes30 September 2026
Who are we?
Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.
The Role
The Service Delivery Shift Leader is responsible for leading frontline operational teams to deliver safe, secure, compliant, and efficient services within a transport environment. The role ensures that daily schedules, customer requirements, safety standards, regulatory obligations, and service performance targets are met across the shift.
Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.
The Role
The Service Delivery Shift Leader is responsible for leading frontline operational teams to deliver safe, secure, compliant, and efficient services within a transport environment. The role ensures that daily schedules, customer requirements, safety standards, regulatory obligations, and service performance targets are met across the shift.
What this role involves
General background for supervisor roles. This listing’s own employer, location, pay and hours are shown above.
- Plan workloads, rotas and tasks for team members
- Brief teams on targets, initiatives and policy changes
- Carry out performance reviews with team members and create reports
- Typical pay (UK)
- £24,000 starting · £34,000 experienced
- Typical hours
- 37 to 42 a week
Career background: National Careers Service · Open Government Licence v3.0
Apply for this role ↗
Applications open on dnata's own careers site.