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🗂️ Administration · DCK Group

Retail Team Leader - Merry Hill

Listing ref 3c0f731aaa

Role Title  –  Retail Team Leader/Supervisor - 35 hours per week - £13.71 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Next and many more!

Our Retail Supervisors are key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

* Competitive rates of pay

* Free jewellery - up to £55 per month!

* Flexible working hours – you work the hours anytime during the day which suits you

* No weekend working

This will be on a 35 hour contract per week, Monday to Friday.  Pay rate is £13.71 per hour.

Location: You will cover the zone of Merry Hill

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

  • You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands

  • Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales

  • Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

  • Follow all operational processes and policies, ensuring an efficient and safe working environment

  • Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

What this role involves

General background for supervisor roles. This listing’s own employer, location, pay and hours are shown above.

  • Advise team members on how to improve their skills and knowledge
  • Handle complex customer enquiries or complaints
  • Keep up to date with standards and regulations in your industry
Typical pay (UK)
£24,000 starting · £34,000 experienced
Typical hours
37 to 42 a week
A short look at the supervisor role
Read the full guide →

Career background: National Careers Service · Open Government Licence v3.0

Apply for this role ↗

Applications open on DCK Group's own careers site.