Customer Service Assistant
Listing ref 2e1c2a6903
- WhereNewry
- PayFrom £10.85 - £12.71 per hour age dependant
- Posted24 August 2026
B&M Retail are currently recruiting for Customer Service Assistants to join our team at Damolly Retail Park, Newry!
These are permanent, part-time positions with 12 hours a week guaranteed and will require the flexibility to work in the evenings and at weekends.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles.
Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.
Our ideal candidate should:
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.
In return, we offer:
- 10% discount from week 1, with double discount days through the year
- The Tannoy portal – huge discounts across retail, leisure
- In-house learning and development + career opportunities!
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
What this role involves
General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.
- Handle feedback and complaints
- Deal with contract renewals and subscriptions
- Update customer information on a computer system
- Typical pay (UK)
- £20,000 starting · £30,000 experienced
- Typical hours
- 37 to 40 a week
Career background: National Careers Service · Open Government Licence v3.0
Applications open on B&M's own careers site.
