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Customer Service Assistant

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B&M Retail are currently recruiting for Customer Service Assistants to join our team at Park Centre, Belfast!

These are permanent, part-time positions offering 16 - 28 hours per week and will require flexibility to work 8 hour shifts between the hours of 8am and 9pm.

We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles.

Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.

Our ideal candidate should:

  • Have a can-do, proactive approach
  • Be someone who wants to get the job done
  • Be a great team player

We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.

In return, we offer:

  • 10% discount from week 1, with double discount days through the year
  • The Tannoy portal – huge discounts across retail, leisure
  • In-house learning and development + career opportunities!

Our roles don’t tend to be around for long, so apply now to avoid disappointment!

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

  • Answer customer questions by phone, email, webchat, social media or in person
  • Explain products, services and policies
  • Take orders and check stock availability
Typical pay (UK)
£20,000 starting · £30,000 experienced
Typical hours
37 to 40 a week
A short look at the customer service assistant role
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Career background: National Careers Service · Open Government Licence v3.0

Apply for this role ↗

Applications open on B&M's own careers site.