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Customer Service Advisor (ESFA0086)

Listing ref 8525d32fcd

Region: , Function: Customer Services, Contract Type: Permanent Full TimeLocation: Stockbridge House (NE1 2HJ), Newcastle

Requirement: Full availability to attend on-site training from 7th September 2026 to 2nd October 2026 (Monday to Friday, 9am–6pm). Hybrid model (every Tuesday and Wednesday on-site) following successful completion of training.

Contract: Permanent Role

Start Date: 7th September 2026

Hours: 37.5 hours per week, core hours 8am–5:30pm, Monday to Friday (no weekend working). Flexibility to work outside normal office hours may be required.

Salary: £24,785 per annum

In a world where change is constant, we stand at the forefront of customer experience and business optimisation. We partner with forward-thinking organisations to reshape and reinvent how they connect with those who matter most. By delivering innovative, technology-led solutions, we create exceptional experiences that foster...

What this role involves

General background for customer service assistant roles. This listing’s own employer, location, pay and hours are shown above.

  • Take orders and check stock availability
  • Arrange appointments
  • Sell products or services and process payments
Typical pay (UK)
£20,000 starting · £30,000 experienced
Typical hours
37 to 40 a week
A short look at the customer service assistant role
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Career background: National Careers Service · Open Government Licence v3.0

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Applications open on Arvato's own careers site.